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Frequently asked questions
General
Payments
Pickup/Delivery
Cleaning and Care
After making a reservation you are not locked in to the specific items in your order. We understand that things can change, so we will do our best to work with you to help! If numbers or color choices need adjusted, all inventory will be subject to availability.
*All orders must be finalized 14 days prior to delivery.
We require a 50% non-refundable deposit at signing. If you cancel a rental entirely outside of 30 days prior, you will lose the deposit but are not required to fulfill the remaining balance. If you cancel within 30 days to your event, you are still required to pay the full amount of your invoice.
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